Workshop Manager

Purpose of the position: To meet the quality and commitment dates for delivery of all vehicles.

Outcomes:

1. All department deadlines are met and cars are ready for collection as per the commitment to the clients
2. All repair work is completed in accordance with the required quality standard and signed off.
3. All workshop staff are well managed, productive and engaged
4. The costs of the repair are completed in accordance with the authorization and the costs of consumables are minimised
5. MNO

Key Roles & Responsibilities:

• A comprehensive weekly/ daily plan is drawn up showing what vehicles should be in which department and by when the work should be completed.
• Schedule the warrantee/ comeback work with appropriate levels of urgency.
• Throughout the day checks are done to ensure that the team is completing the work as planned/ scheduled
• Regularly meet with the buyer and store man to ensure that required parts are available and do not hold up the scheduled work
• Ensure that all vehicles are completed
• All extras and additional are raised by the estimator timeously
• Complete an end of day production report
• Manage all out work
• That the workshop are using the correct and updated job card and is signed off by the correct team member after completion of the work in each department.
• Trouble shoot, and make reasonable suggestions in order to create the solution for the challenges being faced
• Oversee the overall pre delivery repair quality check
• liaison with clients in regard to any technical elements should the service manager require this.
• All team members know what is required of them on a weekly daily basis
• The workshop is kept neat, tidy and presentable at all times.
• The workshop is always audit ready for factory approvals
• Monitor the paint shop and ensure that they paint in accordance with what has been allowed on the job card.
• Manage the expenses of the paint job and ensure that there is no wastage.
• Ensure that trimers and other team members do not cause damage to parts and vehicles.
• All spray booths are cleaned and floor filters changed every 6 weeks.
• Ceiling filters changed every 6 months.
• Spray booths to be neat, tidy and clean at all times.
• All equipment is accounted for and kept in good working order.
• All hoist, compressors and spray booths are serviced as required.